At phcity, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what data we collect, why we collect it, and how we keep it safe for every Filipino player on our platform.
The most important points about how phcity handles your personal information
phcity collects only the information necessary to operate your account, verify your identity, process transactions, and deliver a personalized gaming experience. We do not collect data we do not need.
All data transmitted between your device and phcity's servers is protected by industry-standard 256-bit SSL encryption. Your personal and financial information is never sent in plain text over the internet.
phcity does not sell, rent, or trade your personal data to third parties for marketing purposes. Data is shared only with service providers who help us operate the platform, and only under strict confidentiality agreements.
As a phcity player, you have the right to access, correct, and request deletion of your personal data. You can also opt out of marketing communications at any time through your account settings or by contacting support.
phcity uses cookies to improve your experience, remember your preferences, and analyze platform usage. You can manage cookie preferences through your browser settings. Essential cookies required for platform operation cannot be disabled.
phcity processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations.
Welcome to the phcity Privacy Policy. phcity ("phcity," "we," "us," or "our") operates the online gaming platform accessible at phcity.asia. We are committed to protecting the privacy and personal data of every player who uses our platform.
This Privacy Policy describes how phcity collects, uses, stores, shares, and protects personal information in connection with your use of the phcity website, mobile application, and all associated services (collectively, the "Platform"). It also explains your rights as a data subject under applicable Philippine law.
This Privacy Policy should be read together with our Terms & Conditions, which govern your use of the phcity Platform. By registering an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy.
Note: This Privacy Policy applies to all phcity players, including those accessing the Platform from Manila, Cebu, Davao, Quezon City, Makati, and all other locations across the Philippines.
For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, phcity acts as the Personal Information Controller in respect of the personal data collected through the Platform.
As Personal Information Controller, phcity determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable data protection laws.
If you have any questions or concerns about how phcity processes your personal data, you may contact our Data Protection Officer using the contact details provided in Section 15 of this Policy.
phcity collects personal data from you in the following ways: directly from you when you register or use the Platform, automatically through your use of the Platform, and from third parties where permitted by law. The categories of personal data we collect include:
phcity does not intentionally collect sensitive personal information (as defined under the Data Privacy Act) unless strictly required for identity verification or compliance purposes, in which case such data is handled with heightened security measures.
phcity uses the personal data we collect for the following purposes:
phcity processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012:
phcity does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
phcity will never share your personal data with advertisers, data brokers, or any third party for commercial profiling purposes without your explicit consent.
phcity uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the Platform is used.
The types of cookies we use include:
You can manage your cookie preferences through your browser settings. Please note that disabling non-essential cookies may affect the functionality of certain Platform features.
phcity retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements.
When personal data is no longer required, phcity will securely delete or anonymize it in accordance with our data disposal procedures.
phcity implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While phcity takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, phcity will notify you and the National Privacy Commission (NPC) in accordance with the requirements of the Data Privacy Act of 2012.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in relation to your personal data held by phcity:
To exercise any of these rights, please contact phcity's Data Protection Officer using the contact details in Section 15. phcity will respond to all verified requests within thirty (30) days of receipt.
The phcity Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. phcity does not knowingly collect personal data from individuals under the age of 21.
If phcity becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete the associated personal data, and report the matter to the appropriate regulatory authorities where required.
If you are a parent or guardian and believe that your child has registered on the phcity Platform, please contact us immediately at the details provided in Section 15 so that we can take prompt action.
phcity's primary operations and data storage are based in the Philippines. However, some of our third-party service providers — including cloud hosting providers and game software suppliers — may process your personal data in jurisdictions outside the Philippines.
Where personal data is transferred outside the Philippines, phcity ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012. These safeguards may include contractual clauses, data processing agreements, or transfers to jurisdictions recognized as providing adequate data protection.
phcity will never transfer your personal data to a jurisdiction that does not provide an adequate level of data protection without first implementing appropriate contractual safeguards.
The phcity Platform may contain links to third-party websites or services for informational purposes. phcity is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
The inclusion of any link on the phcity Platform does not imply endorsement of the linked site or service by phcity.
phcity reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or Platform features. When material changes are made, phcity will notify registered players via email or through a prominent notice on the Platform.
The date of the most recent revision is displayed at the top of this page. Your continued use of the phcity Platform following the posting of an updated Privacy Policy constitutes your acceptance of the changes. If you do not agree to the revised Policy, you must cease using the Platform and may request account closure by contacting customer support.
If you have any questions, concerns, or requests regarding this Privacy Policy or phcity's data processing practices, please contact our Data Protection Officer through the following channels:
phcity aims to respond to all data privacy requests within thirty (30) days. For urgent security concerns, live chat is the recommended contact method.
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.
This Privacy Policy was last reviewed and updated in May 2026. phcity is committed to transparency and will always keep this page current with our latest data practices.
Now that you know how phcity protects your privacy, you can enjoy our full range of games — from live casino tables and video slots to sports betting on the PBA, NBA, and UFC — with complete peace of mind.
Must be 21 years of age or older. Gambling is addictive. Know when to stop.